PRIVACY POLICY

 

DATA PROTECTION

 

We appreciate your visit to our online shop my-squash.com and thank you for your interest in our company and our products. Protecting your privacy when using our web pages is important to us. Therefore, please take note of the following information:

 

By accepting the following declaration on the data protection, you agree that My Squash SARL collects, processes and uses your personal data in accordance with the laws on personal data protection.

 

RESPONSIBLE PARTY

 

The person responsible for the processing of personal data is My Squash SARL:

 

My Squash SARL

1/5 Rue Michel Carré, 95100 Argenteuil - FRANCE

 

We would like you to feel safe whilst shopping on my-squash.com and have therefore taken every effort to protect your data from unauthorised access by third parties, as the information and the confidence that you give us commit us to provide the highest possible level of security. My Squash SARL will save the data transmitted by you for the sole purpose of handling and processing your orders. The data will not be shared with third parties, with the exception of affiliated businesses that carry out order processing functions on our behalf.

 

GENERAL RULES ON THE PROCESSING OF PERSONAL DATA

 

You can freely visit our website without giving any information about yourself. During each access to our website, usage data are transmitted by the respective browsers and are stored in Log files. These files correspond to information such as the date and time of the consultation, the name of the visited page, the quantity of data transmitted and the access provider. These data are not registered and serve only the proper functioning of our website and the improvement of our offer.

 

This personal data is collected only if you transmit it to us voluntarily for the execution of a contract or when opening a customer account. The data entry forms specify which personal data are collected and which are not. The deletion of your customer account is possible at any time by sending a message to the following e-mail address: info@my-squash.com

 

We store and use the data transmitted for the execution of the contract as an order for example. Once the execution of the contract has been completed or the customer account has been created, your personal data is blocked until the expiration of the legal, tax or commercial retention periods. After the expiration of these deadlines your personal data will be erased, unless you have expressly agreed to the further use of your data.

 

In the context of a contact (for example via the contact form or by e-mail), personal data are also collected. The contact form specifies which personal data are collected. This data is stored and used exclusively for the purpose of processing your request or making contact and for administrative purposes to resolve your problem. After the processing of your request has been completed, your data may be erased on request, provided that legal retention periods do not conflict.

 

We reserve the right to store certain information for promotional purposes, such as your first name, your name, your email address and your date of birth (optional), the site from which you visited us or the reason for the request.

We reserve the right to use these lists for the purpose of sending out interesting promotional offers and information about our products. You may at any time object to the use and registration of your personal data for advertising purposes by means of an electronic message sent to the aforementioned contact address info@my-squash.com, by chat or by phone at +33 1 81 21 47 65.

 

NEWSLETTER

 

Your personal data is used exclusively for advertising purposes in the form of newsletters (newsletter). You will only receive these newsletters if you have expressly agreed, as follows: "I subscribe to the newsletter. "

 

It is possible, at any time, to unsubscribe from the newsletter via the link provided at the bottom of the newsletters or by simple email. After cancelling your subscription, your e-mail address will be immediately deleted from our mailing list.

 

If you have sent us your e-mail address at the time of ordering, it will only be used for advertising purposes (direct advertising) in the form of a newsletter containing advertisements of products or services similar to those you ordered. You may, however, refuse to receive this newsletter. Once subscribed, subscription to the newsletter can be stopped at any time without generating costs.

This right to oppose and cancel the subscription to our newsletter can be exercised by clicking on the unsubscribe link or by sending an e-mail to info@my-squash.com. After cancelling your subscription, your e-mail address will be immediately deleted from our database.

 

TRANSMISSION OF PERSONAL DATA

 

Your personal data are collected when you inform us, ie when you order, when opening your account or when subscribing to our newsletter. We use them for the fulfilment of your order. Your data will be blocked until the end of the contract and the complete payment.

The personal data that we have collected may be transmitted to the companies responsible for the delivery of the products to the extent that these data are necessary for the execution of the delivery.

 

Important information

Your bank details will only be registered if you have given your consent. The banking data that can be registered are your credit card number as well as the expiry date and the type of card. The visual cryptogram (three-digit code on the back of the card) will not be registered. You may at any time withdraw your consent by contacting us at +33 1 81 21 47 65, by chat or at info@my-squash.com. Your bank details will be erased.

 

If you choose the method of payment via PayPal, credit card or direct debit, your payment details will be sent to PayPal (Europe) SARL and Co., SCA, Boulevard Royal, L-2499 Luxembourg, as part of the execution of payments. You can find more information on data protection by PayPal (Europe SARL and Co., S.C.A.) here: https://www.paypal.com/en/webapps/mpp/ua/privacy-full

 

For the transmission of your data, we use a Secure Socket Layer (SSL) security system with 128-bit encryption to protect your data against hacking. Your bank details will be stored only at your request, especially if you want to register a payment method for your subsequent orders (credit card). You may return to this registration at any time by writing to info@my-squash.com. Your bank details will be erased.

 

COOKIES

 

Our website uses cookies. These are small text files saved on your hard drive. The cookies used on our site make it possible to improve your shopping experience on my-squash.com. The use of cookies, own or third, not being necessary for the functioning of the site requires an express consent from you.

 

In order to make our website more attractive and to allow the use of certain features, we use so-called cookies on different pages. A cookie is a small text file that is saved by your browser on your computer's hard drive. Some cookies are deleted after the end of your browser session ("session cookies"). Other cookies remain on your computer and allow our company as well as our partner companies to identify you during your next visit ("persistent cookies"). You can set your browser to warn you of the receipt of cookies and allow you to decide on a case by case basis to accept or block them.

 

Nevertheless, such a blockage could limit the functionality and usability of our website. Indeed, these cookies are necessary for the proper functioning of the basket and also allow our system to recognize you and facilitate your next visits or purchases on my-squash.com.

Most cookies are intended to allow or facilitate your navigation and are necessary for the operation of our online store.

 

You may at any time, express your consent or oppose the use of cookies by setting your connection device appropriately. To do this, proceed as follows depending on the browser used:

 

Microsoft Internet Explorer:

 

1. In the "Tools" menu, select "Internet Options".

2. In the "Internet Options" menu, click on the "Data Protection" tab.

3. You can then make security settings for different areas of the Internet. Here, you can decide whether cookies should be accepted or rejected and which ones should be.

4. You must finally confirm the settings with "OK".

 

Mozilla Firefox:

 

1. In the "Tools" menu, select the "Settings" entry.

2. Then click on "Data Protection".

3. In the "Data Protection" menu, select the "Use Custom Settings" entry from the drop-down menu.

4. You can now define whether cookies should be accepted or not. You can further determine how long you want to keep these cookies and possibly add exceptions (websites) for this setting.

5. You must finally confirm the settings with "OK".

 

Google Chrome:

 

1. Click the Chrome menu on the browser toolbar (top right).

2. Then select "Settings", scroll down to "Show Extended Settings" and click on this option.

3. In "Data Protection", click "Content Settings".

4. You can now make the following settings under "Cookies":

Delete cookies

Block default cookies

Allow default cookies

Delete cookies and data from default Web sites when the browser closes

Allow exceptions for cookies from certain websites and domains

5. Finally, click on "Done" to save the settings.

6. The browser setting window can be closed.

 

Apple Safari:

 

1. Click the gear icon in the browser toolbar (top right).

2. Then select "Settings".

3. In the menu that appears, select "Settings" again.

4. In the next window, open the "Data Protection" tab.

5. To disable cookies, check "Always" in front of "Block cookies". If you want to reactivate cookies, check "Never".

6. The parameters must then be "applied".

 

If you do not use any of the browsers mentioned above, select "Cookies" in the "Help" function to find out where your cookie folder is stored.

 

SOCIAL PLUGIN

 

We have integrated facebook.com social plug-ins, operated by Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304 USA (hereinafter referred to as Facebook). The plugins are recognizable by the Facebook logo or the mention "Facebook social plugin" or "Facebook Social Plugin". You will find an overview of Facebook plugins and their appearance on: http://developers.facebook.com/docs/plugins.

 

If you request access to a page on our site containing such a plug-in, your browser will establish a direct connection with the Facebook servers. The content of the plug-ins will be directly transmitted to your browser by the Facebook server and will be inserted on the site page. With this insertion, the Facebook server is informed that your browser has accessed the relevant page of our website, even if you do not have a Facebook account or you are not connected to Facebook. This information including your IP address is directly transmitted and recorded by your browser on a Facebook server.

 

If you are connected to Facebook, Facebook can directly assign your visit to our site to your Facebook profile. If you interact using one of the plug-ins, for example by clicking on the "like" button, the corresponding information will be transmitted and saved on a Facebook server. In addition, this information will be posted on your Facebook profile and your friends will be able to access it.

 

If you have any questions about the usefulness and the volume of the information collection, the treatment and further use of the data by Facebook and your rights and the possible settings to protect your privacy, please consult the information about the protection Facebook's personal data (see http://www.facebook.com/policy.php).

 

If you do not want Facebook to allocate the data collected during the visit of our site to your Facebook profile, you must disconnect from Facebook before visiting our website. You can also completely block the loading of Facebook plugins by your server using "add-on" add-ons, such as Facebook Blocker (see (http://webgraph.com/resources/facebookblocker/).

 

As part of our website, we use social plug-ins ("plugins") of the Twitter microblogging service operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94107, USA (Twitter). These plugins are recognizable by the Twitter logo in the shape of a bird "Twitter" blue. You will find an overview of Twitter plugins and their appearance on: https://about.twitter.com/resources/buttons.

 

If you request access to a page on our site containing such a plug-in, your browser will establish a direct connection with Twitter's servers. The content of the plug-ins will be directly transmitted to your browser by the Twitter server and will be inserted on the site page. With this insertion, the Twitter server is informed that your browser has accessed the relevant page of our website, even if you do not have a Twitter account or you are not connected to Twitter. This information including your IP address is directly transmitted and recorded by your browser on a Twitter server in the United States.

 

If you're signed in to Twitter, Twitter can directly assign your visit to our site to your Twitter profile. If you interact using one of the plug-ins, for example by clicking on the Twitter button, the corresponding information will be transmitted and saved on a Twitter server. In addition, this information will be published on your Twitter profile and your contacts will have access to it.

 

If you have any questions about the usefulness and the volume of the information collection, the processing and the subsequent use of the data by Twitter as well as your rights and the possible settings allowing to protect your private life, please consult the information concerning the protection personal data from Twitter (see https://twitter.com/privacy

 

If you do not want Twitter to allocate the data collected when visiting our site to your Twitter profile, you must disconnect from Twitter before visiting our site. You can also block the loading of Twitter plugins by your server using the "add-on" add-on modules, for example by the "NOSCRIPT" add-on (see: http://noscript.net/).

 

USING CONVERSION TRACKING ON GOOGLE ADWORDS

 

This site uses the Google Adwords online advertising program as well as Google Adwords conversion tracking. The conversion tracking cookie is activated when a user clicks on an ad displayed by Google. Cookies are small text files that are saved by your browser on your computer's hard drive. They are no longer valid after a period of 30 days and do not allow your identification.

 

If the user visits specific pages of this site and the cookie is not yet expired, we will be, just like Google able to know that the user has clicked on this ad and has been redirected to this page. Each Google Adwords customer receives a different cookie. Thus, cookies can not be tracked by the websites of Google Adwords customers. The information obtained by using the conversion cookie information is used to create conversion statistics for the benefit of Adwords customers who have opted for conversion tracking. Customers are notified of the total number of users who clicked on their ad and redirected to a page with a conversion tracking tag. On the other hand, they do not obtain any information likely to identify the user. If you do not want to participate in conversion tracking, you can opt-out by disabling Google's conversion tracking cookie using the "Settings" feature. You will not be counted in conversion tracking statistics.

 

You can find information about Google's data protection at the following Internet address: https://www.google.com/intl/en/policies/privacy/

 

ANALYSIS SERVICE

 

Our website uses the Google Analytics service, a web analytics service of Google Inc. ("Google"). Google Analytics uses "cookies", which are small text files that are stored on your computer and that allow an analysis of your use of the website. The information obtained by using cookies on your use of this website is transferred to a Google server generally located in the United States where it is stored.

 

If lP anonymization is activated on this website, Google will shorten your IP address within the European Union Member States or in other states that have signed the Agreement on the European Economic Area. The complete IP address will be transmitted only exceptionally to a Google server in the United States and it will be shortened. By order of the operator of this website, Google will use this information to evaluate your use of the website for the purpose of establishing activity reports on the website and providing additional services related to the use of the website and the use of the Internet for the operator of the website.

 

The IP address, transmitted by your browser as part of Google Analytics, will not be cross-checked with other Google data. You can prevent Cookies from being saved by a setting of your browser but we draw your attention to the fact that, in this case, all the functionalities of this website can not, if necessary, be used in full. In addition, you may prevent the entry of cookie data and data related to the use of the website (including your IP address) by Google and the processing of such data by Google by downloading and installing the plug. -in the browser available under the following link (https://tools.google.com/dlpage/gaoptout?hl=en).

 

As an alternative to the browser plug-in or browser application on mobile devices, please click on the link below to set an opt-out cookie to block Google's collection of information. Analytics on this site (This opt-out cookie only works for this browser and for this domain.If you delete your cookies in this browser, you must click again on this link).

 

Disable Google Analytics

 

It should be noted that this website uses Google Analytics with the extension "_anonymizeIp ()". In this way, the IP address will be treated only in shortened form, which will prevent any direct association of the persons concerned.

 

USE OF YOUTUBE VIDEOS

 

This website uses the integration function of Youtube for the display and distribution of videos of the provider "Youtube". To do this, extended data protection mode is used which, according to the provider's instructions, triggers storage of the user information only when the video (s) are viewed. When Youtube video playback on the site is triggered, the provider "Youtube" uses cookies (cookies) to collect information about the behavior of the user. According to the indications of "Youtube", these cookies serve among other things to establish video statistics, to improve user-friendliness and to prohibit abusive uses. At each opening of this site, regardless of the playback of embedded videos, and without influence on our part, a connection is established with the Google Network "DoubleClick" which may lead to other data processing operations.

 

Find more information about the protection of personal data by "YouTube" in the provider's privacy statement at: https://www.google.com/intl/en/policies/privacy/

 

Retargeting / Remarketing

 

This website collects and records information about the browsing behavior of the website visitor anonymously and for marketing purposes using Shopimind technology, 45 rue Fréderic Joliot Curie, 13013 Marseille, France. This data is saved on your computer using small text files called "Cookies". Shopimind analyzes the browsing behavior with the help of an algorithm and can then send stimulus emails that correspond to your centers of interest. In no case are these data used for the purpose of personally identifying the visitor to the website. The data collected is only used to improve the offer. No other use or transfer to third parties is made. If you wish to oppose the collection of data and the creation of an anonymous user profile, you can activate the "Opt-Out cookie" by consulting the following address:

 

This website uses the Retargeting Solution from Google Inc. ("Google"). This makes it possible to address targeted and personalized advertising targeted to the interests of visitors to our website who are already interested in our store and our products. The display of advertisements is made on the basis of an analysis of cookies in relation to the previous behavior of the user without recording data concerning his identity. When the retargeting solution is used, a cookie will be saved on your computer or mobile device for the purpose of collecting anonymous data about your interests and thus personalize the advertising with the information recorded. These cookies are small text files that are stored on your computer or mobile device. The advertising that appears there is most likely the products and information that interest you. You can block the activation of advertising cookies permanently by downloading and installing the plug-in available at the following address: https://www.google.com/settings/u/0/ads/plugin?hl=en

You will find information on advertising and data protection at Google below: https://privacy.google.com/intl/en/index.html#

If you have given us your explicit consent by clicking on a button provided for this purpose, we will use the "Facebook-Pixel" of Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA ("Facebook") in the framework of our Internet presence. This tracks the behaviour of users as long as they viewed the Facebook ad or clicked it. This process is used to evaluate the effectiveness of Facebook ads for statistical and market research purposes and to help optimize future advertising.

 

The collected data is anonymous and gives us no information about the identity of the user. The data is however saved and processed by Facebook so that a connection to the profile of the user in question is possible, and that Facebook can use the data for its own advertising purposes in accordance with the Facebook directive on the use of data (https://www.facebook.com/about/privacy/). You can allow Facebook and its partners to place ads in and outside of Facebook. For these purposes, a cookie may be placed and saved on your computer.

A consent request for the use of Facebook-Pixels can only be submitted to users over the age of 13. In case of younger users, we ask you to ask permission from the parental authority or the legal guardian. In general, to prohibit the use of cookies on your computer, you can set your Internet browser. By doing so, in the future, no more cookies will be placed on your computer, and existing cookies will be deleted. The deactivation of cookies may nevertheless lead to non-functioning of certain functions offered on the websites. You can also disable the use of cookies from third-party providers such as Facebook, for example, on the Advertising Alliance website: http://www.aboutads.info/choices/

 

Data security

For the transmission of your data, we use a Secure Socket Layer (SSL) security system with 128-bit encryption to protect your data against hacking. Your data will be illegibly communicated to unauthorized persons. We secure our website through technical measures against the loss, destruction, access, modification and dissemination of your data to unauthorized persons. Access to your customer account is only possible after entering your password. You must enter your data confidentially and close the window of your software when you end the session and especially if you use your computer in the presence of other people.

 

Contract

 

We register the text of the contract and we send you the order data and our General Conditions of Sale by email. You can also read the General Conditions of Sale here, as well as you can display your recent orders in your customer area in the order history.

 

RIGHT OF INFORMATION

 

As the data protection law requires, you have the right to information free of charge about your saved data and, if necessary, the correction, blocking or deletion of this data. Please contact:

 

My Squash SARL

1/5 Rue Michel Carré, 95100 Argenteuil - FRANCE

 

Phone: +33 7 60 25 07 26

Mail: info@my-squash.com

 

RETRACTION

 

You can, if you wish, reconsider your decision and cancel your order by informing us by mail, phone or chat. If your order has been sent when you wish to change your mind, you can return the goods or refuse them upon delivery.

 

OPENING A CUSTOMER ACCOUNT

 

In order for your order to be dispatched as soon as possible, it is necessary that you provide us with certain information about you. This personal data will be used only by my-squash.com and only for the good performance of your order. These data are: name, address, e-mail address, telephone number as well as usage data (username and password) and will be stored in a customer database. We also offer the registration of your bank details (payment by credit card only) to facilitate your next purchase (optional). In this way, you can finalize your next purchases without entering the information related to your customer account again.

 

ADVERTISING AUTHORIZATION BY EMAIL

You can, if you wish, subscribe to our newsletter and take advantage of discounts and other offers throughout the year. However, your information is not communicated to a third party company. You can unsubscribe at any time by clicking on the "Unsubscribe" link at the end of the Newsletter or by choosing the "No" option in the "Newsletter Settings" in your account. You can also contact us by email, phone or chat and we will proceed to your unsubscription.

 

CONTACT PERSON FOR DATA PROTECTION

 

For questions regarding the use of your contact information please contact:

 

My Squash SARL

1/5 Rue Michel Carré, 95100 Argenteuil - FRANCE

Phone: +33 7 60 25 07 26

Mail: info@my-squash.com